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| Book Name | Author | Classification code | Publish Year | |
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Service management : operations, strategy, information technology | James A Fitzsimmons Mona J Fitzsimmons | 658 / F I T | 2011 |
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| Book Name | Author | Classification code | Publish Year | |
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Service management : operations, strategy, information technology | James A Fitzsimmons Mona J Fitzsimmons | 658 / F I T | 2011 |